Welcome to our testimonial page showing some of the comments from our customers. We pride ourselves in customer service and are proud of the great feedback we get. When we offer propane and natural gas refrigerators and appliances for sale, many of which come with lifetime customer service at no extra cost. Below is a sample of just some of the comments. We hope you will also trust Warehouse Appliance for all your off-grid appliance needs!
We are just DELIGHTED to have this refrigerator! Next, we’ll be driving it to Maine to put in boat and bring to island. Can’t wait!
– Sally M.
I have worked with Courtney several times now on parts and a refrigerator. The customer service level and effort she provides is amazing.
– Dan
We got a fantastic stove and fridge and we absolutely love them. Very time we call we always to talk Scott who is amazing to work with. While we were first trying out our new appliances, Scott was more than willing to spent as much time on the phone as needed to help us make sure everything was perfect.
– Lydia M.
Courtney and Scott were amazing. The best appliance buying experience I’ve ever had. We’re on solar, small cabin, sunny Colorado, family of four. Our last propane fridge was NOT an EZ Freeze and after installing our EZ Freeze over the weekend I’m kicking myself and my hub for not buying an EZ Freeze the first time. I’ve struggled for years w/ spoiled food and we were were using a cooler for the past 4 months, yes, during the pandemic so you imagine how stressful that has been. The fridge was packaged as if for an air drop- reinforced on all sides, sturdy box, no way it was getting damaged. Arrived in excellent shape with a little bonus in the freezer. Installed and cooled to temp quickly. Last night (Sunday) was the first trip to the grocery store where I could meal plan for the week without fear of having meat. milk and cheese go bad by Wednesday. Thank you Warehouse Appliance for repping a great, great product and running a fantastic company.
– Cassie C.
The fridge is fabulous! I love not hearing the electric fridge running, just the whisper of the natural gas flame. Really awesome!
– Shelley B.
Thank you so much, Scott! That is unexpected and much appreciated! It is absolutely no reflection on you or your company. I bought the original Consul from your company and I would buy another. I appreciate your attention to the shipping problems…I know everyone would not have put in that effort! I also appreciate your close attention to the problem and customer service that exceeded expectations…that seems to be very rare these days!
The best to you!– Andy O.
We got a fantastic stove and fridge and we absolutely love them. Every time we call, we always to talk Scott who is amazing to work with! While we were first trying out our new appliances, Scott was more than willing to spend as much time on the phone as needed to help us make sure everything was perfect.
– Lydia M.
These people sell good products and best of all they are there when you need them. Thanks Courtney and Scott for your help!– Tom L.
Just a note to say that dealing with Mike was a real pleasure. Patiently answered my questions, arranged a visit to EZ Freeze, got a very good deal on shipping the refrigerator to me. Made recommendations on the installation. Was happy to answer my questions after I installed the EZ Freeze and used it a couple of times. All of his suggestions worked just fine. Would recommend buying from him no matter where in the country you are located.– Jerome Berger
Thanks. Love the fridge, by the way and especially the DC freezer. It is excellent!– Sandi
I want you to know how much I appreciate your AWESOME customer service! You went above & beyond for me. Our fridge is wonderful! This bisque color is perfect! I’ll recommend you and your company to everyone I know!!– Susan
Our propane gas refrigerator is working great now thanks to you. We really appreciated you coming in on Saturday and fixing it on such short notice. Thank you so much.– Robert and Bette
Good Morning, the refrigerator arrived early Friday. We got it home and set up that evening. It is working terrific! We want to thank you for your additional packing effort as it arrived in pristine condition. Compared to our old white fridge, the stainless doors are going to take some time to get used to. I just have to train my husband to use the handle! HA! Thanks again for your quick and quality service!– Sally
Thank you so much for getting right on the delivery of our 4 refrigerators. They have arrived and we have picked them up. Thank you.– Rosanne
Just wanted to let you know our fridge arrived at Northland in Juneau yesterday and it seems to have arrived in great condition. It is still in the crate and we appreciate that your packing was really well done. It will still be a couple of weeks before we can install in our cabin but . . . . So far, so good! Thanks!– Marcia
Shipped next day arrived here when expected in good shape. Mike is a class act by my estimation.– Doug
I am very pleased with my product, I would recommend this company.– Valorie Faught
Thank you for being so knowledgeable on so many parts of off-grid living. You make buying your products quick and easy!– Jonpaul
Best customer service ever… always can be a challenge doing business via website and phone but these guys rock… now we have a sweet fridge at the shack, thanks guys!– Team Piranha X
Love this company. We don’t live in the area so we couldn’t pickup our appliances during normal company hours. Arrangements were made to be open early on a Sat morning. Costs are fair and the products are great.– Mary Tyer
Great people to work with. Had an issue with delivery and they handled it perfectly. Thanks Mike.– Rob Long
Great place to shop for items you need. Good selection and a great selection of items that are harder to find. I have purchased two items from here and both times had no regrets.– James
Ordered a propane refrigerator and had a great experience with the ordering/delivery! Once we got it to our very remote camp we had an issue with some exterior sweating.
Dealing with Scott was indeed a rare experience. The support and service to help us after the purchase was absolutely outstanding!! Something very rarely seen in this day of auto voice calls and email- personalized call backs and follow ups AFTER the sale‼️
Great Job! Thank you Scott and Courtney
– Joe W.
Picked up my EZ-19 refrigerator yesterday. Came in without a scratch or ding. Already have it hooked up, running and full of food. It was at the proper Temp in under 4 hours! This is the third time in 12 years that I have purchased major items from your company, and as always I am very happy with the price, shipping and end result. Much thanks to all of you at warehouse appliance.– Leonard
Great service. Fridge arrived quickly. Lots of help offered by owner to adjust a thermostat setting.– Joe
Purchased the item online after a call to their customer service. Very knowledgeable, answered all my questions clearly and provided information I did not know I needed. Shipping was fast – they located a shipping terminal nearby and provided me with tracking and arrival information. Would buy from them again.– Terry Little
I purchased ez-frig for our camp site and it works excellent. Very inexpensive to run and looks great besides. A lot of good comments from our guest. Thanks.– Larry F
Fridge was ordered it was early than expected. Gentleman was very patient with questions and issues with transaction. Fridge is great parent couldn’t be happier! Thanks.– DAGE Andrade
I was happy to find a ref close to me out here on the west coast, and have it delivered so quickly. It was nice working with mike. I wish they would make a control panel that the adjustment knob would stay on though. And wish they had door handles on the front of the door instill of the dip in the top. other then I like it well and hope it lasts like my old Seville lasted.– Abe
We received our refrigerator in less then 2 weeks. Everything was in perfect shape. It’s very easy to set up and so much room inside. The customer service at the warehouse was so helpful, telling us everything we needed to know, thank you.– Shirley Black
Excellent performance.– David Reed
I was so impressed with the customer service of this company that is why I purchased one of the refrigerators that they sell. The fridge is everything they had said. It’s a great performer. Thanks for making this purchase so painless.– Linda Sheridan
Great phone service, delivery, and equipment.– Kurt
The customer service is great. The shipping company a little unyielding, but we live in the sticks, so I get it.– Lynne Toepfer
These guys are great! Helpful, knowledgeable, honest and they sell reliable products. Doesn’t get any better than that.– Amrit
Fast reliable service very helpful and knowledgeable. Even with the slightest problem they’re right there to help. They sell products that they know perform exceptionally well. Thanks Guys!!!!– Jeff Lensing
Knew the answers to all my questions. Helpful, knowledgable, and made me feel like they were concerned.– Jim de Boer
This is my second purchase and these Dynamx guys have always done right by me: lots of help and personal service. Very friendly and helpful.– Beverly
Fast, knowledgeable and they know their product.– Eric Schwennesen
I can’t praise Mike enough for going above and beyond in helping me with a thermostat issue for a propane refrigerator. There comes a point where most people would shrug their shoulders, but Mike kept on AND responded to my questions promptly. Most propane appliances are priced within just a few dollars of each other. When you need service and help, especially if you live off grid, where a service call would be wicked expensive, that’s when who you buy it from really counts. Mike was beyond outstanding; I live in Vermont, he’s in Arizona, and we figured this out via email. I can’t recommend him enough. Anyone is welcome to contact me directly about my experience. I don’t have the time to troll or be a shill. I only write these when they really matter. It’s a small payback for the help Mike gave me.– Will Forest (Montpelier, Vermont)
We sure have enjoyed our EZ Freeze refrigerator over the past 3 years. It was troublesome and expensive to try to keep ice. We are very happy with our purchase.– Janet & Bill
We’ve had the fridge for five years so I feel confident in giving a review. Our decision to purchase a propane refrigerator was based on the fragility of the grid and the requirement to have safe cold storage of food in case of a grid failure – either local or national, short-term or long-term.
Pros: It doesn’t look any different than a regular electric refrigerator. The inside of the fridge has an excellent LED light powered by D batteries. The case for the batteries is in the back outside of the fridge, and it’s not difficult to change them. We’ve changed the batteries just once in five years and it was only because we did some maintenance on the fridge. Easy to clean. All it takes is a damp rag and a dry paper towel. Just like you’d do on your electric fridge.
The biggest pro in buying the unit is getting one from Warehouse Appliance. They have been amazing all these years on all of my pre-purchase questions as well as maintenance questions. The DVD you get with the unit is invaluable. Watch the DVD and keep it with all the documentation that comes with the fridge.
Cons: You’ve got to defrost it. The defrosting frequency depends on how much you use the fridge. I defrost as soon as the fins are 50% to 75% iced. I use a small fan and defrost the freezer first. Then I move the fan to the refrigerator section to blow on the fins.
Lessons learned: Get the AcuRite thermometer. Keep maintenance equipment on hand at all times. We use the flue brush once a year. When you defrost the fridge, clean the flue and blow out the blower with a can of air. The instructions are on the DVD.
Pay attention to the maintenance schedule.
We moved as many appliances to propane as possible over the past several years because it’s reliable in a grid-down situation.
The bottom line of any review is “would I buy this again?” The unequivocal answer is “yes” and I would buy it from Warehouse Appliance because their team is knowledgeable, pragmatic, professional, patient, and friendly.
– Sandie
