If you’ve got questions for us, we’ve got answers. To save you time, we’ve put all our most commonly asked questions about propane refrigerators right here. This valuable resource page will contain the answers to the top questions being asked. Call us if you don’t see your question addressed here.
Q: Does a propane refrigerator need electricity?
A: Our Propane refrigerators run without electrical power. This is why they last so long. There are no computer boards or wires or moving parts. 3-way propane fridges use electricity to heat the cooling unit instead of a flame. This is a very inefficient way to cool your refrigerator and will take an enormous amount of power from your solar system, if you have one. Unless you’re in an RV or motorhome, a 3-way propane refrigerator is not a good investment.
Q: Can I lay my EZ Freeze refrigerator down for transportation?
A: Yes, but only on one side. It is important you lay it down on the correct side. To determine the side to lay it on, stand facing the front of the fridge. Reach out your left hand. This is the side to lay it on. Do not lay it on the other side, the front or the back. Once you arrive at your final destination, stand the fridge back up and let it sit for 1 hour before lighting it.
Q: Where do your propane refrigerators ship from? Can I pick it up at one of your locations?
A: Our propane refrigerators ship from 2 locations in the USA. We ship from Arizona and Indiana. And, yes, you can pick up your fridge at either location. If you’d like to pick up your fridge, please call us to place the order. We can also ship to you directly in whatever state you live in, including Alaska and Hawaii!
Q: How long will a 20lb propane tank run a refrigerator?
A: Our smallest propane fridge will use, on average, 1.5 gallons of propane a week to keep your food cool. This translates to roughly 80 gallons of propane a year to run the fridge. So, by these estimates, a 20lb propane tank (4.6 gallons) will last about a month. And with recent propane prices averaging at $2.00 a gallon, estimating your overall fuel expense for the fridge will run approximately $160 annually. You can check out our article here, where we detail the overall efficiency of the propane refrigerator here.
Q: Are Propane Refrigerators Safe?
A: Yes, propane refrigerators are proven to be safe and are quite popular in the off-grid community. The flame is enclosed in a stainless steel burner box and is equipped with a thermocouple. The thermocouple will shut the propane off if the flame goes out or if you run out of propane. And always, as with any propane appliance, a carbon monoxide detector is recommended.
Q: Are propane refrigerators reliable?
A: Yes, our propane fridges are high-quality and very reliable. We have sold a variety of brands over the years. Our extensive experience in service and repair has given us the confidence to proclaim that the EZ Freeze brand to be the best in terms of quality, performance, craftsmanship, and overall long-term durability. Also, the units don’t have any moving parts. This significantly increases their lifespan due to the absence of wear and tear. In addition, all our refrigerator parts and accessories are readily available, quality-control approved, and easy to install.
Q: What is your warranty for the propane refrigerators?
A: We offer an incredible 7-year warranty on our propane refrigerator cooling units. Our warranty covers all manufacturing defects. We also offer a free replacement cooling unit (shipping and labor are not included). Additionally, we offer free telephone service to anyone who buys our products. When calling, please have your sales invoice, model, and serial number with you.
Q: What type of home is good for propane refrigeration?
A: All off-grid homes are great for propane refrigeration, including places such as cabins, RV’s, or luxury homes in the woods. Propane fridges don’t require any batteries, sunshine, electric lines, or generators to run. Propane as a fuel is also safely and easily stored and is affordable.
Q: Is it difficult to get service on the propane refrigerators?
A: Because many of our customers tend to be located “off the beaten path” or in remote areas, we do our best to accommodate everyone. When it comes to the propane fridge you buy from us, we give you free telephone service for the life of the unit. Our refrigerators are designed to be easy to repair, but for added peace of mind, we try working with your local service repairman to solve any issues you may have that require hands-on repair.
Q: I am off-grid and very remote. Do you think your propane refrigerators will work for me?
A: Absolutely! Our propane refrigerators are a proven and cost-effective method to refrigerate your food in remote areas. Propane itself is also easily transported, abundant, and eco-friendly too.
Q: I have a tiny home, and I need efficient cold food storage that doesn’t take up much floor space or counter space – what options do you have?
A: Our smallest propane fridge is a ten cubic foot one that is perfect for those who are living in small spaces.
Q: Where are your refrigerators manufactured?
A: We are proud to say that all of our propane refrigerators are manufactured right here in the United States of America. Because of this, when you purchase propane fridges from us, you are helping to support an American business and American workers.
Q: How difficult is the propane refrigerator to set up?
A: It may be intimidating to set up a propane fridge if you’ve never done it before. We recommend you get a trained professional to do it for you to make sure it’s done safely and properly. You can go here for info on setting up your propane fridge for those who are the DIY type. You will also receive a free Service and Maintenance DVD with your purchase. This covers everything you need to know about setting up and maintaining your EZ Freeze propane fridge.
Q: Is it easy to clean a propane fridge?
A: All propane fridges will require cleaning to maintain and prolong the life of the unit. This is why we send out a free Service and Maintenance DVD with every propane fridge we sell. All aspects of cleaning and maintaining are covered on this DVD. Cleaning is done periodically by the burner area where the flame is located. Cleaning the burner area is necessary to make sure the flame is getting enough heat to cool your fridge.
Q: My freezer is freezing but my fridge compartment is too warm. What should I do?
A: Most of the time if you notice your freezer is still freezing food but your fridge seems too warm, you have a dirty flame. This means it’s time to clean the burner area, orifice and flue. When dirt, debris and bugs get into the burner area over time, they burn up and create carbon build up in the burner area, orifice and flue. This restricts the amount of heat the flame produces. Once these areas are clean again, your flame will be blue again and your fridge should return to normal temperatures. If you have any questions on how to do this, consult your Service and Maintenance DVD, owners manual or give us a call.
Q: What is the best number to call for questions I have or help I need?
A: You can reach out to us at 928-636-1955 for answers to questions and help. Once you buy from us, we give you free telephone support on the product you’ve purchased.
Q: How is a propane fridge better than a solar-powered fridge?
A: When it comes to solar fridges, they function best when the weather is sunny all throughout the year, which simply isn’t the case in most locations. Furthermore, if your home isn’t already equipped with solar panels and batteries, the upfront costs to install those can be quite steep. Also, propane fridges tend to be more durable than solar fridges and last longer.
Do you have any questions that aren’t on this page or want to inquire more about something? Then, you can contact us here, and we will get right back to you.
At Warehouse Appliance, we don’t only make products for off-grid living, and we actually live the lifestyle itself! For over 25 years, we have been specializing in creating propane fridges and other off grid appliances for a wide range of people—from those who simply want to get away for a weekend to those who are fully committed to living remotely and being self-sufficient.
Since we live the off grid life itself, we are in tune with our customers’ concerns and needs.Once again, we thank you for visiting our FAQ page. For any additional questions you may have, you can call us at 928-636-1955 or reach out to us here.