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Warehouse Appliance Policy Statement: Warranty, Freight, Damages, Merchandise

Policy Statements

Freight Damage

It is the customers responsibility to inspect freight for any damages prior to signing the delivery receipt. We suggest that you remove the shipping carton to verify the condition of the article before you sign the delivery receipt!. It left our warehouse in perfect condition and by signing the delivery receipt, you have accepted the article to be perfect condition. Note any damage on the delivery receipt when signing for the freight. Signing the delivery receipt and notating damage ensures that we will be able to easily file a claim. We can then assist you with filing a freight damage claim and you will be compensated by the carrier, Dynamx is in no way responsible for the freight claim. If the damage is too severe, refuse the freight, notify us and we will send a replacement piece. Note that it is almost impossible to collect for any freight damage after you have signed the delivery receipt accepting the article in perfect condition! We have placed a similar notice on your shipment to remind you to inspect for freight damage. If you will have someone else accept the freight for you, you are responsible for advising them of how to accept the freight.

Remember, be sure before you sign!!!

Freight Carrier Limits

Dynamx, Inc. ships via LTL Common Carrier. Quotes, estimates, and invoiced freight services are not a guaranteed contract nor does it allow the consignee to hold Dynamx, Inc. liable or responsible for claims and/or the carrier's actions. All freight is delivered via tractor trailer equipment and delivery to the final destination is limited by the equipment and/or road conditions. Delivery times are only estimates and are not guaranteed. Dynamx, Inc. is not responsible for carrier limits outside the control of Dynamx, Inc.. The carrier tariff supersedes all quotes, estimates, and invoiced freight services provided by Dynamx, Inc.. Dynamx, Inc. acts as a third party to the customer/consignee and the invoiced freight service(s) is on the behalf of the customer/consignee. All sales are final. Freight is F.O.B. our warehouses.

Merchandise Return Policy
All returns are subject to a 30% restocking fee and must be in original carton in new unused condition. All return freight and costs pertaining to return of merchandise must be prepaid and is sole responsibility of the customer. All items must have Return Merchandise Authorization prior to return.

Disclaimer
Specifications and images shown on this site are supplied by the manufacture and are subject to improvements and updates without prior notice therefore may not represent current updated models.

Copyright
Copyright © Dynamx, Inc. 2006. All other trademarks and copyrights on this site are owned by their respective owners. All Rights Reserved.

Warranty Policies
Refer to manufacturer warranty listed within the packaging of the product. As a supplement to the manufacturer warranty, Dynamx, Inc. offers free telephone service for any valid Dynamx, Inc. customer. Please have Sales Invoice, model and serial number in hand before calling.
All EZ Freeze Refrigerators & Freezers have a free extended 24 month warranty on the cooling unit when purchased through Dynamx Inc. Couple this with the original 3/5 year limited warranty increases the warranty to 7 years. This offer is only valid when purchased through Dynamx Inc.! Warranty covers any manufacturer defect. Free replacement cooling unit. Shipping and labor not included. "We don't try to up-sell you a warranty, we give it to you FREE!" How can we do this? Dynamx is a full service dealer. We not only service what we sell, but also repair other brands as well.

Propane Refrigerator or Freezer Warranty
Dynamx, Inc. honors original manufacturer warranties PLUS free telephone technical service for all Dynamx, Inc. customers for the life of the unit. Please have Sales Invoice, model and serial number in hand before calling. We will also work with your local repair serviceman in order to satisfy your situation. We realize our customers are usually "off the beaten path", so we extend our service "beyond the standard" for our customers.

Propane Refrigerator or Freezer Out of Warranty Service
Dynamx, Inc. offers free telephone technical service for all Dynamx, Inc. customers for the life of the unit. Please have Sales Invoice, model and serial number in hand before calling. We have parts on hand for repairs and in house repair service available. We will also work with your local repair serviceman in order to satisfy your situation.

Tax Free Sales
All sales outside the state of Arizona and shipped across Arizona state lines with an accompanying Bill Of Lading stating the out of Arizona delivery address are not subject to state sales tax. Within Arizona state sales are subject to 6.35% sales tax on items only. Shipping charges are exempt from sales tax.

 

 

We are the leader in off-grid appliances from propane to natural gas and solar.
Contact Warehouse Appliance for more information on any of our refrigerators, freezers, ranges/stoves, lighting,
and cooling products. We are your off-grid living experts!

 

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Review:
"I can't praise Mike enough for going above and beyond in helping me with a thermostat issue for a propane refrigerator. There comes a point where most people would shrug..." read more
- Will Forest
 
Review:
"Fast, knowledgeable and they know their product. ..." read more
- Eric Schwennesen
 
Review:
"This is my second purchase and these Dynamx guys have always done right by me: lots of help and personal service. Very friendly and helpful...." read more
- Beverly
 
Review:
"Knew the answers to all my questions. Helpful, knowledgable, and made me feel like they were concerned. ..." read more
- Jim de Boer
 
Review:
"Fast reliable service very helpful and knowledgeable. Even with the slightest problem they're right there to help. They sell products that they know perform exceptionally well. Thanks Guys!!!!..." read more
- Jeff Lensing
 
Review:
"These guys are great! Helpful, knowledgeable,honest and they sell reliable products. Doesn\'t get any better than that...." read more
- Amrit
 
Review:
"The customer service is great. The shipping company a little unyeilding, but we live in the sticks, so I get it...." read more
- Lynne Toepfer
 
Review:
"Great phone service, delivery, and equipment. ..." read more
- KURT
 
Review:
"I was so impressed with the customer service of this company that is why I purchased one of the refrigerators that they sell the frig is everything they had said..." read more
- Linda Sheridan
 
Review:
"excellent performance..." read more
- david reed
 
Review:
"We received our refrigerator in less then 2 weeks. Everything was in perfect shape. It's very easy to set up and so much room inside. The customer service at the..." read more
- Shirley black
 
Review:
"I was happy to find a ref close to me out here on the west coast, and have it delivered so quickly. It was nice working with mike. I wish..." read more
- ABE
 
Review:
"Fridge was ordered it was early than expected. Gentleman was very patient with questions and issues with transaction. Fridge is great parent couldn't be happier! Thanks..." read more
- DAGE Andrade
 
Review:
"I purchased ez-frig for our camp site and it works excellent. Very inexpensive to run and looks great besides. A lot of good comments from our guest. Thanks Larry F..." read more
- Larry
 
Review:
"Purchased the item online after a call to their customer service. Very knowledgeable, answered all my questions clearly and provided information I did not know I needed. Shipping..." read more
- Terry Little
 
Review:
"Great service. Fridge arrived quickly. Lots of help offered by owner to adjust a thermostat setting. ..." read more
- Joe
 
Review:
" Picked up my EZ-19 refrigerator yesterday. Came in without a scratch or ding. Already have it hooked up, running and full of food...." read more
- LEONARD
 
Review:
"Great place to shop for items you need. Good selection and a great selection of items that are harder to find. I have purchased two items from here and both times..." read more
- James
 
Review:
"Great people to work with. Had an issue with delivery and they handled it perfectly. Thanks Mike...." read more
- Rob Long
 
Review:
"Love this company. We don't live in the area so we couldn't pickup our appliances during normal company hours. Arrangements were made to be open early on a..." read more
- Mary Tyer
 
Review:
"Best customer service ever... always can be a challenge doing business via website and phone but these guys rock... now we have a sweet fridge at the shack, thanks guys!..." read more
- team Piranha X
 
Review:
"Thank you for being so knowledgeable on so many parts of off-grid living. You make buying your products quick and easy!..." read more
- Jonpaul
 
Review:
"I am very pleased with my product, I would recommend this company....." read more
- Valorie faught
 
Review:
"Shipped next day arrived here when expected in good shape. Mike is a class act by my estimation..." read more
- Doug
 
Dynamx inc 5 out of 5 based on 24 ratings.
Welcome to Warehouse Appliance - Your source for propane refrigerators and gas freezers
5 out of 5 stars I can't praise Mike enough for going above and beyond in helping me with a thermostat issue for a propane refrigerator. There comes a point where most people would shrug their shoulders, but Mike kept on AND responded to my questions promptly. Most propane appliances are priced within just a few dollars of each other. When you need service and help, especially if you live off grid, where a service call would be wicked expensive, that's when who you buy it from really counts. Mike was beyond outstanding; I live in Vermont, he's in Arizona, and we figured this out via email. I can't recommend him enough. Anyone is welcome to contact me directly about my experience. I don't have the time to troll or be a shill. I only write these when they really matter. It's a small payback for the help Mike gave me. Will Forest Montpelier, Vermont
Welcome to Warehouse Appliance - Your source for propane refrigerators and gas freezers
5 out of 5 stars Fast, knowledgeable and they know their product.
Welcome to Warehouse Appliance - Your source for propane refrigerators and gas freezers
5 out of 5 stars This is my second purchase and these Dynamx guys have always done right by me: lots of help and personal service. Very friendly and helpful.
Welcome to Warehouse Appliance - Your source for propane refrigerators and gas freezers
5 out of 5 stars Knew the answers to all my questions. Helpful, knowledgable, and made me feel like they were concerned.